Privacy Policy

Privacy Policy for ComeClass.com.ng

Effective Date: June 26, 2026
Last Updated: June 26, 2026

At ComeClass.com.ng ("ComeClass", "we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website, mobile applications, and educational services (collectively, the "Platform").

By accessing or using ComeClass, you agree to the practices described in this Privacy Policy.


1. About ComeClass

ComeClass is an online learning platform that connects students, educators, schools, tutors, and educational organizations through digital learning experiences, virtual classrooms, assessments, and educational management tools.


2. Information We Collect

We may collect the following categories of information.

A. Personal Information

When you register or use our Platform, we may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Gender (optional)
  • Profile photograph
  • Residential address (where applicable)
  • School or institution
  • Student ID (if applicable)
  • Parent or Guardian information (for minors)
  • Teacher information
  • Occupation
  • Educational qualifications

B. Account Information

  • Username
  • Password (encrypted)
  • Login history
  • Account preferences
  • Language settings

C. Educational Information

Depending on your role, we may collect:

Students

  • Courses enrolled
  • Attendance records
  • Assignment submissions
  • Quiz and examination results
  • Academic performance
  • Certificates earned
  • Learning progress

Teachers

  • Courses created
  • Teaching schedules
  • Student assessments
  • Lesson materials
  • Class attendance
  • Teaching analytics

D. Payment Information

Where payments are processed, we may collect:

  • Transaction IDs
  • Payment status
  • Subscription plan
  • Billing address

Note: We do not store your debit or credit card details. Payments are processed securely by trusted third-party payment providers.


E. Device Information

We automatically collect:

  • IP address
  • Browser type
  • Device model
  • Operating system
  • Device identifiers
  • Time zone
  • Network information

F. Usage Information

We collect information about how you use the Platform, including:

  • Pages visited
  • Courses viewed
  • Time spent learning
  • Search history
  • Click activity
  • Session duration
  • Login frequency

G. Cookies

We use cookies and similar technologies to:

  • Remember login sessions
  • Improve website performance
  • Personalize learning experience
  • Analyze website traffic
  • Enhance security

You may disable cookies through your browser settings, although some features may not function properly.


3. How We Use Your Information

We use your information to:

  • Create your account
  • Deliver educational services
  • Manage classes
  • Facilitate online learning
  • Verify identity
  • Process payments
  • Issue certificates
  • Improve user experience
  • Monitor platform performance
  • Respond to customer support requests
  • Prevent fraud
  • Detect unauthorized access
  • Comply with legal obligations
  • Send important notifications
  • Conduct research and analytics
  • Develop new features

4. Communications

We may contact you regarding:

  • Account updates
  • Course notifications
  • Assignment reminders
  • Examination schedules
  • Password resets
  • Platform maintenance
  • Security alerts
  • Marketing communications (only where permitted)

You may unsubscribe from promotional emails at any time.


5. Children's Privacy

ComeClass may be used by students under the age of 18.

Where required by law, we obtain parental or school authorization before collecting personal information from children.

Parents or guardians may request:

  • Access to their child's information
  • Correction of inaccurate information
  • Deletion of their child's data where legally permitted

6. How We Share Information

We do not sell your personal information.

We may share your information with:

  • Schools and educational institutions you belong to
  • Teachers assigned to your courses
  • Parents or guardians (where applicable)
  • Payment processors
  • Cloud hosting providers
  • SMS and email service providers
  • Government authorities when legally required
  • Professional advisers
  • Law enforcement agencies where required by law

All service providers are required to protect your information.


7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL encryption
  • Secure servers
  • Password encryption
  • Firewalls
  • Access control
  • Multi-factor authentication (where available)
  • Regular security monitoring
  • Database encryption
  • Security audits

While we strive to protect your data, no internet transmission is completely secure.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide educational services
  • Maintain academic records
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized.


9. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the appropriate data protection authority

Requests may be submitted using the contact information below.


10. Third-Party Services

Our Platform may integrate with third-party services including:

  • Payment gateways
  • Video conferencing services
  • Email providers
  • SMS gateways
  • Analytics providers
  • Cloud storage providers

These third parties have their own privacy policies governing the use of your information.


11. International Data Transfers

Your information may be processed or stored outside Nigeria where our service providers operate. Where this occurs, we take appropriate safeguards to protect your personal information in accordance with applicable data protection laws.


12. Legal Basis for Processing

Where applicable, we process your personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of vital interests

13. Nigerian Data Protection Compliance

ComeClass is committed to complying with applicable Nigerian data protection laws, including the Nigeria Data Protection Act (NDPA) 2023, and will process personal data lawfully, fairly, transparently, and securely.


14. Your Responsibilities

You agree to:

  • Provide accurate information
  • Keep your password secure
  • Notify us of unauthorized access
  • Respect the privacy of other users
  • Use the Platform responsibly

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through:

  • Email notifications
  • Website announcements
  • Platform notifications

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.


16. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we process your personal information, please contact us:

ComeClass
Website: ComeClass.com.ng
Email: privacy@comeclass.com.ng (replace if different)
Support Email: support@comeclass.com.ng (replace if different)


17. Consent

By using ComeClass, creating an account, enrolling in a course, or otherwise interacting with our Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.


Note: If ComeClass will support multiple schools with features such as parent portals, online payments, video classes, AI-assisted learning, attendance tracking, or integration with third-party tools (e.g., Zoom, Google Classroom, Microsoft 365, or payment gateways), the policy should be expanded with service-specific clauses to ensure comprehensive coverage and regulatory compliance.